Refund policy
Refunds for Customer Convenience
We do not accept refunds for customer reasons.
Exchanges at the convenience of the customer
We will exchange the product if any of the following conditions are met.
Conditions
In principle, we will only exchange unopened, unused items that have been notified by phone or email within the applicable period.
Response period
Within 7 days of receipt of the product.
Return shipping costs
Paid by the store
Return postage
Paid by store
Remarks
In some cases, we may not be able to exchange an item due to the impossibility of arranging the same item. In such cases, we will refund your money.
Refund due to product defects
Refunds will be issued under the following conditions.
Conditions for correspondence
In principle, we will only respond to a refund if we are notified by phone or e-mail within the response period, regardless of whether or not the product has been used.
Response period
If we are notified within 7 days of receipt of the product
Amount of refund
Full amount of the product price
Return shipping costs
Paid by the store
Remarks
Please contact us by phone or e-mail to request a refund.
Replacement due to defects in merchandise, etc.
We will exchange the product if any of the following conditions apply.
Conditions
Regardless of whether the product has been used or not, we will, in principle, only replace the product if we are notified by phone or e-mail within the applicable period.
Response period
If we are notified within 7 days of receipt of the product
Return shipping costs
Paid by the store
Return shipping costs
Paid by store
Remarks
In some cases, we may not be able to exchange an item due to the impossibility of arranging the same item. In such cases, we will refund your money.
Cancellation/Refund/Exchange Contact
Phone number
05035750318
Inquiry Form
Please contact the store from here.
We do not accept refunds for customer reasons.
Exchanges at the convenience of the customer
We will exchange the product if any of the following conditions are met.
Conditions
In principle, we will only exchange unopened, unused items that have been notified by phone or email within the applicable period.
Response period
Within 7 days of receipt of the product.
Return shipping costs
Paid by the store
Return postage
Paid by store
Remarks
In some cases, we may not be able to exchange an item due to the impossibility of arranging the same item. In such cases, we will refund your money.
Refund due to product defects
Refunds will be issued under the following conditions.
Conditions for correspondence
In principle, we will only respond to a refund if we are notified by phone or e-mail within the response period, regardless of whether or not the product has been used.
Response period
If we are notified within 7 days of receipt of the product
Amount of refund
Full amount of the product price
Return shipping costs
Paid by the store
Remarks
Please contact us by phone or e-mail to request a refund.
Replacement due to defects in merchandise, etc.
We will exchange the product if any of the following conditions apply.
Conditions
Regardless of whether the product has been used or not, we will, in principle, only replace the product if we are notified by phone or e-mail within the applicable period.
Response period
If we are notified within 7 days of receipt of the product
Return shipping costs
Paid by the store
Return shipping costs
Paid by store
Remarks
In some cases, we may not be able to exchange an item due to the impossibility of arranging the same item. In such cases, we will refund your money.
Cancellation/Refund/Exchange Contact
Phone number
05035750318
Inquiry Form
Please contact the store from here.